Privacy Policy

Introduction

Welcome to miqat.sa. We value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including the sale of Hajj, Umrah, and tourism packages.

Information We Collect

We may collect and process the following information about you:

Personal Identification Information: Name, email address, phone number, date of birth, gender, nationality, passport details.
Payment Information: Credit card details, billing address.
Travel Information: Travel preferences, travel history, accommodation preferences, dietary requirements.
Technical Data: IP address, browser type, time zone setting, location, browser plug-in types, and versions, operating system, and platform.
Usage Data: Information about how you use our website, products, and services.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our services.
To process your bookings and manage your travel arrangements.
To communicate with you, including sending booking confirmations, invoices, and customer service responses.
To improve our website and services based on user behaviour and feedback.
To comply with legal obligations and resolve any disputes.

Disclosure of Your Information

We may share your personal data with:

Service Providers: To facilitate our services, provide services on our behalf, and perform related services.
Business Partners: To offer you additional services or benefits.
Legal Authorities: When required to comply with legal obligations or in response to lawful requests.

Data Security

We implement various security measures to protect your personal data, including encryption, access controls, and secure storage. Despite these measures, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data.

Your Rights

You have the following rights concerning your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request correction of any inaccurate or incomplete data.
Deletion: You can request deletion of your personal data, subject to certain legal obligations.
Objection: You can object to the processing of your data under certain circumstances.
Withdrawal of Consent: If we are processing your data based on your consent, you can withdraw this consent at any time.

Cookies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us understand how you use our website and improve your experience. You can control cookie settings through your browser.

Changes to This Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Miqat.sa
Email: res@miqat.sa
Phone: +966920004906